Concerned
over the second wave of the deadly Corona virus across the country, India’s
premier multinational and Public Sector Bank, State Bank of India (SBI) has
differed opening and closing times of all branches.
The bank authorities have also appealed
the customers to keep away from unnecessary visit of the bank branches. As per
the fresh schedule the branches would be opened only for four hours a day and
the timing would from 10 am to 2 pm. The authorities confirmed that this
schedule would be followed till the next order. Noticeably, SBI and other banks
are now exerting their efforts to keep away from face to face interaction with
customers. Only those seeking services including like: cash deposits,
withdrawals, cheque clearances, remittances & government transactions at
SBI branches are allowed to visit the branches.
The SBI has resolved to follow all
required COVID-19 protocols including, social distancing and sanitization of
the entire campus so as to provide safety to their customers as well as the
employees. Besides, using face mask is mandatory for the visiting customers in
any branch of the SBI. This apart, customers are also supposed to measure their
body temperature and sanitizing their hands before entering into the bank
branches. A top SBI officer said, “Safety measures are our priority. We don’t
want leave any stone unturned in keeping our employees and the valuable
customers safe and protected”. This bank is now focusing on digital banking
through its website and services. It has appealed all its customers to avoid
manual works and use the debit-credit cards, RTGS, NEFT, UPI and RuPay cards as
given in the SBI website. This premier bank has also decided to provide its
customers with contactless services so that they can get assistance in urgency.
The SBI has released its toll free numbers – 1800112211 & 18004253800. The customers would be able to know their
balance and recent transactions at IVR and via SMS.